Nails By Jess — Privacy Policy
Effective date: 9th July, 2025
Contact: 385-332-3823 • mailto:[email protected] • 2576 W 12600 S Riverton, UT 84065
Nails By Jess (“we,” “our,” or “us”) respects your privacy. This Policy explains what personal information we collect, how we use and share it, and the choices you have. By visiting our website, booking an appointment, contacting us, or visiting our salon, you agree to this Policy.
1) Information We Collect
Contact & profile info: name, phone number, email, preferred pronouns, notes you provide.
Appointment details: service type, date/time, stylist/tech preferences, cancellations, no-shows.
Payment info: amount paid, method, last 4 digits of card, and transaction identifiers. We do not store full card numbers; payments are processed by our third-party processor (e.g., Square, Stripe).
Communications: texts, emails, call recordings/voicemail you leave, and messages sent through our site or booking platform.
Device & usage data (online): IP address, pages viewed, approximate location, and cookies or similar technologies used to run and improve our site and booking tools.
Photos (optional): before/after images with your permission for portfolio or social media.
2) How We Use Your Information
Provide services, manage appointments, and process payments.
Send appointment confirmations, reminders, receipts, and important updates.
(With your consent) send promotions or marketing by text or email—you can opt out anytime.
Maintain safety, prevent fraud, and comply with legal obligations.
Improve our services, website, and customer experience.
3) Text Messages & Calls
By providing your phone number, you consent to receive calls and text messages related to your appointments and salon updates.
Opt-out: Reply STOP to any text to unsubscribe from marketing texts. Reply HELP for help. Message & data rates may apply.
We may use an automated system for reminders and confirmations. Consent is not a condition of purchase.
4) Payments
We use a third-party payment processor to handle card transactions. Your card data is transmitted directly to the processor and is not stored on our systems. The processor’s use of your information is governed by its own privacy policy.
5) Cookies & Online Tools
We (and our booking/payment providers) may use cookies and similar technologies to keep you logged in, remember preferences, and understand site usage. You can adjust browser settings to block cookies; some features may not work without them.
6) When We Share Information
We share information only as needed to run our business and provide services:
Service providers (e.g., booking platforms, payment processors, SMS/email vendors, website hosting).
Legal & safety: to comply with law, respond to lawful requests, or protect rights and safety.
Business transfers: as part of a sale, merger, or reorganization (your data stays protected under this Policy or a similar one).
We do not sell your personal information.
7) Data Retention
We keep records for as long as necessary to provide services and for legitimate business or legal purposes (for example, appointment history and transaction records). When no longer needed, we securely delete or de-identify data.
8) Your Choices
Texts & emails: unsubscribe using the link in emails or reply STOP to texts.
Access/Update: contact us to review or correct your information.
Photos/marketing: you can withdraw permission for photo use at any time.
9) Children’s Privacy
Our services are intended for general audiences and are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.
10) Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No system is 100% secure, so please use caution when sharing information.
11) Your State Privacy Rights
Depending on where you live (e.g., Utah, Colorado, California), you may have rights to request access, deletion, correction, and to opt out of certain data uses. To exercise a right, contact us at 385-332-3823 or [add email], and we’ll respond as required by applicable law.
12) Changes to This Policy
We may update this Policy from time to time. We will post the updated version with a new “Effective date.” Material changes will be highlighted or otherwise communicated when required.
13) How to Contact Us
Questions or requests about this Policy or your information:
Nails By Jess
Phone: 385-332-3823
Email: mailto:[email protected]
Address: 2576 W 12600 S Riverton, UT 84065